3 Hong Kong reported unstable mobile data service this morning
3 Hong Kong noted that a group of mobile data components was found to be unstable at about 11am, and some users were unable to use mobile email or Internet service. Inspection and maintenance are currently underway, and we expect the mobile data service to resume soon.
Recently, only local mobile data users have been affected. All voice and short message services remain normal. We are closely monitoring the incident and will keep the media posted for any update. For enquiries, please call 2128 2839.
29 June 2012 (Updated at 2:35pm)
3 Hong Kong’s mobile data service resumed at 2pm
3 Hong Kong noted that a group of mobile data components was found to be unstable at about 11am, and some users were unable to use mobile email or Internet service. All voice and short message services remained normal. Inspection and maintenance were carried out and the mobile data service was resumed at 2pm. We apologise for any inconvenience caused to customers. For media enquiries, please call 2128 2839.