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3 香港的本地流動數據服務今早出現不穩定情況 (2012-06-29)

3香港的本地流動數據服務今早出現不穩定情況

3香港於今早約11:00發現一組流動數據傳輸的組件出現不穩定情況,令部份客戶未能使用電郵及上網服務。本公司已即時進行檢查及維修,預期服務將於短時間內恢復。 

是次事件只影響使用本地流動數據上網服務的用戶,全部話音及短訊服務則運作正常。本公司現正密切監察事件進展,並將於稍後再向傳媒匯報最新情況。查詢請電2128 2839。 

贊助商連結

3 Hong Kong reported unstable mobile data service this morning

3 Hong Kong noted that a group of mobile data components was found to be unstable at about 11am, and some users were unable to use mobile email or Internet service. Inspection and maintenance are currently underway, and we expect the mobile data service to resume soon.

Recently, only local mobile data users have been affected. All voice and short message services remain normal. We are closely monitoring the incident and will keep the media posted for any update. For enquiries, please call 2128 2839.

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2012年6月29日(更新2:35pm)

3香港的本地流動數據服務已於下午2:00回復正常

3香港於今早約11:00發現一組流動數據傳輸的組件出現不穩定情況,令部份客戶未能使用電郵及上網服務,而全部話音及短訊服務則運作正常。本公司已即時進行檢查及維修,服務已於下午2:00恢復正常。本公司就是次問題引起客戶不便深表歉意。傳媒查詢請電2128 2839。

29 June 2012 (Updated at 2:35pm)

3 Hong Kong’s mobile data service resumed at 2pm

3 Hong Kong noted that a group of mobile data components was found to be unstable at about 11am, and some users were unable to use mobile email or Internet service. All voice and short message services remained normal. Inspection and maintenance were carried out and the mobile data service was resumed at 2pm. We apologise for any inconvenience caused to customers. For media enquiries, please call 2128 2839.

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